Shipping policy
Thank you for choosing SepalVow! We are dedicated to providing high-quality, handcrafted crochet flowers and ensuring they arrive safely at your doorstep. Please review our shipping information below:
1. Free Shipping Policy We offer FREE Standard Shipping on all orders. There are no shipping fees regardless of your order value.
2. Processing Time As our products are 100% handcrafted, each bouquet requires time and care to create.
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Order Processing & Production: Typically 3-7 business days.
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Note: During holidays or peak promotional periods, production time may be slightly extended.
3. Shipping Time Once your order has been dispatched, the estimated delivery time is:
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United States: 7-15 business days.
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Please note: Shipping times are estimates and not guarantees. Delays may occur due to unforeseen circumstances (e.g., weather conditions, customs clearance).
4. Order Tracking Once your order ships, you will receive an email containing a tracking number. You can use this number to track your package on our website or the courier's official tracking portal.
5. Shipping Address Please ensure your shipping address is accurate before completing your checkout. SepalVow is not responsible for lost or undelivered packages caused by incorrect address information provided by the customer. If you need to change your address, please contact us within 24 hours of placing your order.
6. Contact Us If you have any questions regarding your shipping, please feel free to reach out to our support team at: Email: osbxbxhsushdbdbddhdh@gmail.com